Privacy Policy
Effective date: January 1, 2026
Overview
Smartlake Seal Lab (“we”, “our”, “us”) respects your privacy. This policy describes the personal and non-personal data we collect, how we process it, and the rights available to you.
Information we collect
- Contact information: name, email address, and phone number when you submit our contact form.
- Order context (client-side only): product selections and quantities saved in your browser’s localStorage for cart and Fallows functionality.
- Usage information: aggregated, non-identifying analytics such as page views and device type.
- Cookies: essential cookies to remember consent and theme preference; optional analytics cookies may be used to improve our site.
How we use information
- To respond to your inquiries and provide support.
- To operate features like cart and favorites saved on your device.
- To analyze site performance and improve usability without creating personal profiles.
Legal bases
We process data on the basis of consent (for cookies and messages you send us) and legitimate interests (to maintain site functionality and security).
Data retention
We retain inquiry emails for as long as necessary to respond and comply with legal obligations. You can ask us to delete correspondence where permitted by law.
Sharing and transfers
We do not sell your personal data. We may share necessary information with service providers under strict confidentiality (e.g., secure email delivery). We do not knowingly transfer data to jurisdictions without adequate protections.
Your choices
- Opt out of non-essential cookies via your browser settings.
- Request access, correction, or deletion by contacting [email protected].
- Disable localStorage features by using private browsing or clearing site data.
Security
We implement administrative and technical safeguards appropriate to the nature of the data, including encryption in transit and access controls.
Children
Our site is not directed to children under 13. We do not knowingly collect data from children.
Changes to this policy
We may update this policy to reflect changes in technology or regulations. The “Effective date” above will indicate the latest version.
Contact
Questions or requests: [email protected] or +1 (415) 915-2046.
For immediate access to policies, see also our Terms.